Nicolas Southern
Nicolas Southern

Experience

Technical operations, gaming systems, and infrastructure across regulated and distributed environments

PresidentManatee Bingo

Oct 2022 – Present·Florida

Founded and operate a Florida-focused electronic pull-tab business. Built Unity-based platform for state-specific market and compliance requirements. Developed cloud infrastructure for accounting, telemetry, and business metrics. Manage product direction, operational rollout, and day-to-day platform support in a regulated gaming environment. Built relationships with gaming authorities and industry stakeholders.

Principal ConsultantHighland Consulting

2022 – Present

Consulting across gaming technology, cybersecurity, and operations. Advise on product deployment, infrastructure planning, operational workflows, and compliance-aligned systems. Support clients across gaming platforms, software operations, and technical delivery. Work across technology operations, systems reliability, and security-minded business execution.

Security & Infrastructure ConsultantHighland Consulting

2022 – Present

Security and infrastructure operations across distributed environments. Focus on endpoint hardening, wireless security, secure configurations, and practical risk reduction. Maintain security posture through patching, hardening, and secure configuration practices. Review software integrations and deployment workflows. Contribute to security documentation and operational best practices.

Senior Operations ManagerNew Market Entertainment

Under Highland Consulting

Led technical and operational support for gaming systems in emerging and gray-area markets. Managed deployments, troubleshooting, hardware/software integration, and field operations across multiple sites. Improved consistency in support processes, reporting, and service delivery.

Operations ManagerETabs Inc

2015 – 2019·Virginia & Kentucky

Managed regulated electronic pull-tab operations in Virginia and Kentucky. Supported deployment, maintenance, and day-to-day operation of gaming systems in compliance-driven environments. Coordinated software, hardware, and site-level technical needs. Assisted with licensing and regulatory alignment for state-specific gaming markets.

TechnicianVsweeps

2011 – 2012·Austin, TX

Field and remote technical support for gaming and fundraising technology. Network design and implementation, hardware deployment, system imaging, and operational troubleshooting. Built backup, imaging, and restore processes for field systems. Developed utilities to improve installation efficiency and issue diagnosis.